SHIPPING POLICY
Details
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We offer standard shipping for all orders purchased through genieusmart.com.
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Orders are shipped on business days only (Monday-Friday, excluding Malaysia National holidays).
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All products are given double box packaging.
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Depending on the shipping method you select, your order should be processed and ship within :
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2 - 4 business days for West Malaysia orders
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3 - 5 business days for East Malaysia orders
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Free shipping is provided for orders RM 100 and above.
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Shipping rates may vary according to your location. Despite the number of shipments you receive, you will never be charged more than the amount stated on your order confirmation.
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All shipments are processed in our Malaysia facility to both East and West Malaysia.
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International: We currently do not ship items purchased from this website to any other destination outside of Malaysia.
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Note that during festive periods, please allow more time for delivery. We do apologize for the inconvenience caused.