SHIPPING POLICY

Details

  • We offer standard shipping for all orders purchased through genieusmart.com

  • Orders are shipped on business days only (Monday-Friday, excluding Malaysia National holidays).

  • All products are given double box packaging.

  • Depending on the shipping method you select, your order should be processed and ship within :

    • 2 - 4 business days for West Malaysia orders

    • 3 - 5 business days for East Malaysia orders

  • Free shipping is provided for orders RM 100 and above.

  • Shipping rates may vary according to your location. Despite the number of shipments you receive, you will never be charged more than the amount stated on your order confirmation.

  • All shipments are processed in our Malaysia facility to both East and West Malaysia.

  • International: We currently do not ship items purchased from this website to any other destination outside of Malaysia.

  • Note that during festive periods, please allow more time for delivery. We do apologize for the inconvenience caused.